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The Creativity of The Long Tail

If you tap into the zeitgeist you'll see the phrase "The Long Tail" becoming a hot discussion topic. Coined by Chris Anderson in 2003, his theory is outlined in a great book The Long Tail:Why the Future of Business is selling Less of more. Anderson's idea is best described by a case study he wrote for Wired Magazine. (October '04)

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"In 1998, a British mountain climber named Joe Simpson wrote a book called "Touching the Void," a harrowing account of near death in the Peruvian Andes. it got good reviews but, only a modest success is was soon forgotten. Then, a decade later a strange thing happened Jon Krakauer wrote "Into Thin Air" another book about a mountain-climbing tragedy, which became a publishing sensation. Suddenly "Touching the Void" started to sell again. Random House rushed out a new edition to keep up with demand. Booksellers began to promote it next to their "Into Thin Air" displays and sales rose further. A revised paperback edition, which came out in January,. spent 14 weeks on  The New York Times bestseller list. Now "Touching the Void" outsells "Into Thin Air" more than two to one. What happened. In short, Amazon.com recommendations. The online bookseller's software noted patterns in buying behavior and recommended and suggested that readers who like "Into Thin Air" would also like "Touching The Void." People took the suggestion and wrote rhapsodic reviews. More sales, more algorithm-fueled recommendations and the positive feedback loop kicked in."
 
Basically what Anderson uncovered was an entirely new economic model for the media and entertainment industries. It means that a book or movie can become popular not because it is mainstream but because it is specific. The total volume of low popularity items exceeds the volume of high popularity items. This is creative discovery -- the art of seeing in the mass of information -- an original observation. This has huge implications for the savvy marketer who wants to tap into both the critical mass of interest and the long tail of interest.
 
I worked for Barnes and Noble and watched this phenomena.  We would create displays and put similar books near the rainmaker and the similar books started selling.  Maybe there never was a mass market -- we have created one for economic reasons.  What's your long tail?  And how can you use it to generate more interest and profitability? 

Posted on Sunday, May 6, 2007 at 06:04PM by Registered CommenterCreativity Central in | CommentsPost a Comment

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